Questions & Answers

Haus Club is Haus der Kunst’s new membership scheme. It combines Haus der Kunst’s programme with personal interaction and special insights – from exhibitions and performances to special events. Members get to know one another and strike up conversations. This creates a community for everyone who wants to experience Haus der Kunst anew time and time again.

Yes. From 30 September 2026, the existing annual passes will be developed further as part of Haus Club. Discover (formerly ‘Haus der Kunst 365’) and Engage (formerly ‘365 Live’) will continue to combine free admission to exhibitions and the programme with new offers, events and opportunities to meet others.

Your existing annual pass will automatically be converted into the corresponding Haus Club membership. The standard term remains in place, with no need to cancel or make any additional payments. You can continue to use your valid annual pass as usual when visiting.

You can take out your membership either online via our webshop or in person at the ticket desk. There are two membership tiers:
Discover: €50 | Discover +1: €90
Engage: €100 | Engage +1: €180
Membership is valid for 12 months from the date of registration. With +1 memberships, both members receive a personalised and non-transferable digital card for their smartphone wallet or their own physical membership card.

Membership ends automatically 12 months after registration. You do not need to cancel it. You can then renew your membership online via our webshop or in person at the ticket desk. You can change your membership tier at the end of each term.

Yes. You can purchase gift membership vouchers online via our webshop or in person at the ticket desk.

You can find a full overview under Memberships.

You can register via the Haus Club Newsletter or directly via the relevant event page in the calendar. If you’re not already receiving the newsletter, you can subscribe here.

Yes. When you take out a membership, you’ll receive either a digital card to add to your smartphone’s wallet or a physical card in the post.

Yes. Both members will each receive a personalised and non-transferable digital card for their smartphone’s wallet or their own physical membership card. If sent by post, both membership cards will be sent together to the primary member.

When you sign up for membership, you can subscribe to the Haus Club Newsletter. In it, we provide information about events, programme highlights and news relating to your membership. You’ll also find all Haus Club events in our calendar.

First, please check your spam folder. If the problem persists, please contact us directly.

To mark the launch of Haus Club, all members (Discover, Engage and annual pass holders) will receive a welcome pack. You can collect it directly from the ticket desk when you sign up for membership, or at a later date upon presentation of a valid membership card or annual pass.

For exhibitions, simply showing your membership card is sufficient. For selected events, however, you will need to make a free booking, either online or on site at the ticket desk. Further information can be found in our calendar.

Yes. One guest receives a reduced-price exhibition ticket.

If you don’t have your digital card in your smartphone wallet or your physical membership card with you, please report to the ticket desk on site. If you’ve lost your membership card, please contact our Visitor Services team on +49 (0)89-21127113 or at mail@hausderkunst.de.

No. Membership is not tax-deductible, so no donation receipt will be issued.

Yes. We’d love to hear your feedback. Please use the contact form or write to us by email via mail@hausderkunst.de.

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